bao999 Terms and Conditions
Please read these terms and conditions carefully before using the bao999 platform — they form the basis of the agreement between you and us.
These terms and conditions ("Terms") apply to the use of the bao999 platform and all its services. By registering on bao999 or using its services in any way, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
Table of Contents
- 1. Definitions and Interpretation
- 2. Eligibility and Age Requirement
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Changes to Terms
Core Terms
Definitions and Interpretation
The following terms used in these Terms are defined as follows:
- "Platform" — The bao999 website and all associated services.
- "User" or "Member" — Any person who is registered on bao999 and is using its services.
- "Account" — A personal profile created through registration on the platform.
- "Wager" or "Bet" — An amount of money risked on the outcome of a game or event.
- "Deposit" — A transfer of funds into the user's account.
- "Withdrawal" — Receipt of funds from an account via the user's chosen method.
- "Bonus" — Additional funds or benefits granted for promotional purposes.
Eligibility and Age Requirement
The following eligibility criteria must be met to participate on the bao999 platform:
- The user must be at least 21 years of age. This platform is for users aged 21 and above only.
- You must be a resident of a jurisdiction where online gaming is legal or not prohibited.
- Each person is eligible to hold only one account — opening multiple accounts is strictly prohibited.
- All information provided at the time of account registration must be accurate, complete and truthful.
- Users must act on their own behalf — managing an account on behalf of a third party is not permitted.
bao999 may request identity documents or other proof at any time for age verification. Withdrawals may be temporarily suspended until verification is complete.
Account Registration and Security
3.1 Registration Process
Create an account using your correct name, mobile number and other required details. By registering, you acknowledge that you have read these Terms and agreed to comply with them.
3.2 Account Security
It is your responsibility to keep your login credentials completely confidential. You are fully responsible for all activities carried out from your account. If you suspect any unauthorized access, notify our support team immediately.
3.3 Information Verification
bao999 may request identity verification documents at any time as part of the KYC (Know Your Customer) process. Failure to cooperate with verification or providing false information may result in account suspension.
Deposit and Withdrawal Policy
4.1 Deposit Rules
Currently supported payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳200. Deposited funds may only be used for actual betting and gaming.
4.2 Withdrawal Rules
- Minimum withdrawal limit: ৳800.
- After successful verification, withdrawals are generally processed within 1 hour.
- Withdrawal requests may only be made via the same method used for the deposit.
- Any active bonus wagering requirements must be met before making a withdrawal.
- bao999 reserves the right to temporarily delay withdrawals for fraud-prevention verification.
4.3 Currency
All transactions on the platform are conducted in Bangladeshi Taka (৳ / BDT).
Bonus and Promotion Terms
5.1 Welcome Bonus
New members receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, bringing the total account balance to ৳2,200. Alternatively, a deposit of ৳26,000 earns the maximum bonus of ৳15,000, for a total of ৳41,000.
5.2 Wagering Requirements
- The wagering requirement for the welcome bonus is 10 times.
- Withdrawals from the bonus balance are not possible before the wagering requirements are met.
- All bets placed using the bonus will count toward the wagering requirements.
5.3 Promotion Abuse
If the same bonus is claimed using multiple accounts or by members of the same household, bao999 reserves the right to cancel the bonus and suspend the accounts involved.
5.4 Bonus Expiry
Each bonus offer may have a specific validity period. Once expired, any unused bonus will be automatically cancelled.
General Betting and Gaming Rules
The following rules apply when playing games on bao999:
- A bet once placed cannot be changed or cancelled, unless a technical fault occurs on the platform.
- If a technical issue arises during any game or round, bao999 reserves the right to cancel that round and refund the bet.
- In sports betting, bets will not be settled until the result is confirmed.
- bao999 is not responsible for losses caused by software errors, disconnections or other technical issues.
- Games are operated through verified Random Number Generator (RNG) technology to ensure fair play.
Security and Responsibility
Prohibited Activities
The following activities are strictly prohibited on the bao999 platform:
- Creating or operating multiple accounts.
- Money laundering or facilitating the flow of illegal funds.
- Using bots, automated software or artificial intelligence to gain a betting advantage.
- Intentionally exploiting any vulnerability or bug in the platform.
- Threatening, harassing or deceiving other users.
- Operating an account using a false identity or false information.
- Using another person's account or placing bets with third-party funds.
- Copying, distributing or commercially using the platform's content without bao999's permission.
Involvement in any of the above activities will result in immediate account closure and the balance may be forfeited.
Account Suspension and Termination
8.1 bao999's Rights
bao999 may suspend or close an account without prior notice in the following circumstances:
- Any breach of these Terms.
- Suspicion of fraud or fraudulent activity.
- Refusal to provide verification documents.
- Legal or regulatory reasons.
8.2 User Rights
You may contact our support at any time to request the closure of your own account. Before closing the account, ensure that all wagering requirements are met and any withdrawable balance is withdrawn.
Privacy and Data Protection
bao999 is committed to protecting your personal information. Our full privacy policy is available at this link. The key points are:
- All transactions and data are secured by SSL encryption.
- Your personal information is not sold or shared with third parties.
- Limited information may be disclosed if required to comply with applicable legal or regulatory obligations.
- Your data is stored on secure servers and protected from unauthorized access.
Responsible Gaming
bao999 treats responsible gaming as its highest priority. We believe gaming should be an enjoyable form of entertainment, not an addiction.
- Set your own limits — deposit limits, loss limits and session time limits.
- If gaming problems arise, temporarily self-exclude your account.
- Seek assistance from our support team whenever needed.
- Visit our responsible gaming page to set mandatory limits.
This platform is for users aged 21 and above only.
Limitation of Liability
To the maximum extent permitted by applicable law, bao999 is not liable for the following:
- Losses in games or bets caused by internet disconnection.
- Delays or issues from third-party payment providers.
- Unexpected technical outages or server downtime.
- Losses arising from the user's own negligence or error.
- Losses caused by unauthorized third-party access where the user is not directly involved.
bao999 is committed to providing a reliable and secure service at all times. For any issues, contact our 24/7 live chat support immediately.
Changes to Terms and Enforceability
12.1 Right to Make Changes
bao999 reserves the right to change, amend or update these terms and conditions at any time. Users will be notified of significant changes as far as reasonably possible.
12.2 When Changes Take Effect
Continuing to use the platform after updated terms are published will be considered acceptance of the new terms. You are advised to check this page regularly.
12.3 Legal Authority
Any dispute related to these terms will first be addressed through negotiation. Please contact our support team for more information.
For ages 21+. This platform is for adults only. Play responsibly and know your limits. To learn more, visit our Responsible Gaming page.
Contact Us
Live Chat Support
Our 24/7 live chat support team is always ready to assist you in Bengali for any questions about the terms.
Email Contact
For written inquiries or formal complaints, contact us by email: [email protected]
Answers to common questions can be found on our FAQ page. For more information on legal policies, see our Privacy Policy and Responsible Gaming pages.